Quality

At STAR, we are committed towards continuous quality improvement & quality care.

Two-phase Reporting

Each study, once read, is verified by another radiologist before being reported, this helps in achieving proactive corrective identification, analysis and change.

Robust QA Process

We follow a strict and robust Quality Assurance process to ensure patient safety. Periodic peer-reviews are conducted and the data is reviewed periodically by our Quality Control Panel.

We also keep comprehensive statistics on each reading radiologist and also send quarterly Quality Assurance reports to each centre/hospital detailing our performance. If a centre/hospital ever receives any issue with the reports, immediate & necessary corrective actions are being taken.

Efficiency

We maximize the leverage of medical expertise and state-of-the-art technology to generate efficiency for our clients / partners.

Quick Turn-Around-Time

We strive to beat our own records, when it comes to Turn-Around-Time (TAT) for readings. At STAR Telerad, we provide high-quality reports with quick Turn-Around-Time (TAT) matching industry benchmarks.

Cost-Effective
We help you cut costs, but not quality. With our safe and cost-effective teleradiology service, we are driven by values of compassionate care and affordability; and hence, we consistently work towards making healthcare affordable and accessible through our services.

Data Security and Confidentiality

Our advanced Teleradiology system helps to ensure patient’s privacy. Our software is HIPAA compliant. It limits the ways in which entities can use patient’s personal information and protects the privacy of all medical information in all its forms.

STAR Telerad 24/7 abides by important rules to ensure your patients’ privacy is protected:
Our employees are trained in handling confidentiality of cases. A confidentiality agreement is duly signed by each of them to ensure the non-occurrence of any type of breach of privacy.
Our privacy policies and procedures are well-documented and we have well-defined roles for limiting access to protected information.